Utility Accounts

Contents

Information on this page applies to County-provided utility services only. Visit the drinking water, wastewater, and garbage and recycling pages to see where the County provides utility services.


Utility Rates

Rates and fees are set by the annual Master Rates Bylaw (PDF)


Make a Payment

  • Pre-authorized bank withdrawal: You may pay your bill automatically through your bank account by using one of the enrolment forms below. Completed forms can be emailed to utilities@rockyview.ca.
  • Online or telephone banking: Most financial institutions have Rocky View County listed as a payee through internet or telephone banking. When setting up your payment details, be sure to use all ten digits of your account number, without the decimal point. Please allow two to three business days for online or telephone payments to be processed.
  • In person: You can pay your utility bill at County Hall by cash, cheque, debit, or credit card. A night drop box is available for cheque payment after hours. Please include your bill stub or account number with your payment.
  • By mail: Make cheques payable to Rocky View County and mail your payment to the address below. Please include your bill stub or account number with your payment. Do not mail cash.

Rocky View County Utility Services
262075 Rocky View Point
Rocky View County, AB
T4A 0X2


Overdue Payments

Your payment must be received by Rocky View County on or before the due date shown on your utility bill. A penalty will be applied to any outstanding account balances. After 90 days, unpaid charges may be transferred to the property tax roll of the affected property.

Please contact Utility Services by emailing utilities@rockyview.ca or phoning 403-230-1401 to discuss any payment concerns.


Create a Utility Account

To sign up for a utility service provided by the County, you need to create an account.

Utility account numbers are specific to the property; not to the customer. If you move to a new property in Rocky View County, your utility account number will change. If you pay your bill online or by telephone banking, be sure to update your utility account number with your financial institution.


Cancel a Utility Account

Use our online form to cancel your utility account.