News

Update on mail delivery service

UPDATE AS OF DECEMBER 17, 2024

With the announcement from Canada Post that workers are ordered back to work, starting December 17, 2024, we are aware there will be service delays as they handle a backlog of mail and parcels. You can pick up your utility bills at County Hall or sign up online at myRockyView while Canada Post works to restore normal service. We will resume our mailings as soon as we can. 

Information can also be found on Canada Post's website: CUPW negotiations: Postal operations to resume on Tuesday, December 17 following CIRB ruling | Canada Post

Don't miss a thing!

Development Permit Notifications: Notice of Decision (NODs) to neighbours and stakeholders can be found on the online Planning Map  or viewing the Public Notices Webpage, or by contacting development@rockyview.ca.  

Utility Billing: Below are a number of ways for you to receive or view your bill and if you need assistance, let us know.

  • Physical copies of Utility bills are available for pick-up at the County office during business hours 8 a.m. - 4:30 p.m. 262075 Rocky View Point, Rocky View County, AB, T4A 0X2 (east Balzac) 
  • Electronic copies of Utility bills can be found online by creating/logging on to your account at MyRockyView. 
  • Electronic copies of Utility bills can be emailed by request at utilities@rockyview.ca 
  • All physical Utility bills that are not picked up by the end of the Canada Post strike will be mailed out. 

Residents are responsible for accessing and paying their Utility bill utilizing one of the options above.  For additional assistance, please call 403-230-1401. 

When will your bill be ready? When is it due? 

For residents in the areas of East & West Balzac, Cambridge Park, Prince of Peace, Elkana, Wintergreen, Cochrane Lakes and Blazer Estates. 

  • Bills will be available online or for pick up on December 9, 2024,
  • The due date for this billing period is December 31, 2024.  

For residents in the areas of Langdon and Elbow Valley: 

  • Bills will be available online or for pick up on December 20, 2024,  
  • The due date for this billing period is January 20, 2025

Other Services

Many of Rocky View County’s services are conveniently available online for easy access. You can read the Rocky View Weekly newspaper, participate in Council meetings and public hearings, review Bylaws currently under consideration, and subscribe to our e-newsletter for the latest updates, all through our website. 

For more specific information, or if you have any questions, reach out at questions@rockyview.ca or 403-230-1401. 

Posted in: Administration

Media Inquiries

Communications & Engagement 
media@rockyview.ca
403-520-6280

Topics

Social Media