While several steps can be taken to either prevent or minimize the impacts from local flooding, seasonal flooding from snow melt or heavy rains can still occur. Occasionally, water may overflow onto properties and into basements, even in neighbourhoods that have not experienced flooding before. Those who are close to rivers and streams may also be at risk of flooding.

As part of an effort to reduce the County’s flood risk, County-owned sewer and storm water infrastructure is being assessed to identify areas for improvement.

Flooding Response Guidelines

Rocky View County responds to drainage concerns on a priority basis as outlined below. Report a culvert/road flooding issue

1. Public Health and Safety

  • Significant threat to life safety exists.
  • Loss of emergency vehicle access (i.e. no access to residents).
  • Flooding in a septic field that could impact other properties (i.e. flooded field can run off to other lower-lying properties).

Target Response Time: Within 48 hours

2. Impact to County Infrastructure

  • Road infrastructure is damaged or requires protection to prevent damage.

Target Response Time: Within 48 hours

3. Damage to Property

  • Property is negatively impacted as a result of County-owned infrastructure.

Target Response Time: Within 7 days

4. Loss of Business

  • Restricted access or ability to operate.
  • Damage to, or loss of, building structure.
  • The County does not respond to reports of flooded golf courses, fields, or agricultural lands, except in cases where County-owned infrastructure or a County-approved development is a direct cause.

Target Response Time: Within 14 days

5. Private Property

  • Local flooding of a septic field.
  • The County does not respond to reports of flooded basements or private property, except in cases where County-owned infrastructure is a direct cause.

Target Response Time: Within 21 days

What You Can Do

Being prepared for a flood can significantly reduce the potential for property damage or loss, and can increase your personal safety. Visit FloodSmart Canada for tools and tips on how to prepare for the events before, during, and after a flood.

Residents of Rocky View County can also request a limited time, a free home flood protection assessment and may be eligible for a grant to offset home protection improvement costs.

Contact

Call 9-1-1 for immediate emergency assistance such as fire, ambulance and police services.

For non-emergency inquiries contact Rocky View County at 403-230-1401.