Returning Home

After an emergency, it’s important to restore your home to good order as soon as possible to protect your health and prevent further damage to your house, property and belongings.

Depending on the nature of the emergency, once permission has been granted to return home, consider the following measures:

  • Check in and around your home for damage and ensure it is safe before entering. Contact a building inspector if there is damage.
  • Check for damaged utilities. If applicable, have your power, water, and gas supplies checked by a professional before turning them back on. 
  • Inform your insurance company of any damage as soon as possible and follow their instructions and advice. Photograph or video tape any damage to support insurance claims.
  • Dispose of any spoiled or contaminated foods, especially after a power outage. If you’re not sure, throw it out.
  • Encourage family members to talk about their experience and their feelings, especially children.
  • Contact other family members to let them know that you are safe.
  • Check for sewage and water line damage prior to using toilets and taps. Call a plumber if damage is suspected.
  • Ensure water sources such as wells, cisterns, dugouts and livestock water is checked by the health authority for contaminants and clean or treat as needed.


Call 9-1-1 for immediate emergency assistance such as fire, ambulance and police services.

For non-emergency inquiries contact Rocky View County at 403-230-1401.